Frequently Asked Questions

You can install the Android app, create test account, add few employee faces and start capturing attendance. Reports are available on device. For complex deployments with multiple locations, you can logins to your cloud account by visiting https://face-attendance.com and define all master data including departments, locations, shifts, device logins for each location etc.

Offline License works completely on a single device without any cloud sync. All employee and attendance data remains stored locally and can be accessed through on-device reports. This is suitable for small organizations operating from a single location.
No backup is available if the device is lost or damaged.

Professional License syncs employee and attendance data with the cloud, ensuring secure backup and easy recovery. Data is automatically restored on a new device if the original device is lost or replaced. It is ideal for organizations with multiple locations or teams requiring centralized access and management.

Premium License includes all Professional features along with advanced controls like geo-fencing, employee self-attendance, anti-spoofing, and optional attendance-time photo sync. This ensures higher accountability and makes attendance records audit-ready. Attendance Log API is available under this license for seamless integration with your HRMS, payroll, or ERP systems.

Face enrollment and attendance capture work fully offline in all license types.

The app continues to capture attendance and store data securely on the device without interruption. When internet connectivity is restored, data is automatically synced to the server for Professional and Premium licenses.

We support a multi-shape geo-fence engine where you can define locations using polygons, circles and rectangles. A single location can have multiple shapes to match real-world areas such as wards, plants, campuses or project sites. Geo-fences can be tied to a device (kiosk mode) or to an individual employee (self-attendance mode).

Face-Attendance checks for the presence of mock-location / fake GPS apps on the device. If such apps are detected, the Face-Attendance app will refuse to start. Combined with geo-fencing and face verification, this significantly reduces the risk of fraudulent “work from home” or remote punches outside allowed locations.

Kiosk Mode turns an Android phone or tablet into a shared attendance device placed at a gate, reception, or site office. Multiple employees mark attendance on the same device without logging in. Location control is based on the device’s geo-fence.

Supervisor Mode is used when a supervisor or site manager marks attendance for their team using their own device. Attendance can be restricted using an optional geo-fence.

Self-Attendance Mode allows employees to mark their own attendance on their personal devices. Each employee is restricted by geo-fences configured for their assigned locations.

We support a wide range of deployments – from small teams of under 50 employees to large, multi-location organizations including enterprises, factories, educational institutions and field teams with 20,000+ employees.

Yes. Attendance data can be exported in standard formats such as Excel / CSV for manual import into payroll or HR systems. For more advanced integrations, we provide an Attendance Log API that allows your systems to periodically pull attendance punches from the server.

License pricing is based on user slabs (for example, 01–09 users, 10–19 users, 20–29 users, etc.). For a full breakdown and examples, please see our Pricing page.

All prices are exclusive of GST. GST at 18% is added to the base amount for both licenses and subscriptions.

We take data privacy seriously. Attendance data and face images are processed only for attendance and related reporting. For offline license deployments, data can remain fully on-device.

For cloud deployments, data is stored securely on our servers with controlled access. We encourage administrators to configure access rights carefully and follow best practices.

For more details, please refer to our Privacy Policy and Terms & Conditions.

We provide remote technical support during business hours for setup, configuration and issue resolution. For larger deployments, we can work with your internal IT / admin team to design rollouts, user training and ongoing monitoring processes.

No. Face-Attendance runs on standard Android phones and tablets. There is no need for proprietary biometric terminals or access control hardware. For kiosk mode, many customers use affordable Android devices mounted at gates, receptions or site offices.